Latest News & Update
Banking and Finance
Hyper-Personalized Voice Gen AI Agents for Outbound sales and lead nurturing
Intelligent and hyper productive AI sales representative which can solicit products, ask qualifying questions, understand user intent and close conversation with an outcome.– You can now scale portfolio & product reach 10x faster, acquire customers affordably and more efficiently through personalized voice AI led customer engagement
Outbound personal loan Sales AI Agent
Personalized Credit Card Sales AI Agent
Term Life Insurance Advisor AI Agent
Survival payout AI agent assisting policy surrender
Inbound Customer Service ops and Support Query Automation
Empathetic Voice AI agents which help resolve customer queries faster impacting retention and loyalty. Drive basic to semi critical complaints through QuarkGen voice AI and deflect complex conversations to live human agent desktop app.
Ask loan, insurance or consumer service, tech debugging and telecom troubleshooting related queries, get satisfactory resolutions instantly from tactically deployed Enterprise service grade digital AI agents. Autonomous inbound service AI agents can understand & profile levels of customer frustrations, provide empathetic responses, logical next steps, task specific guidance and decisions live during the conversation
Digital Customer Care and Elevated Brand Experience
Inbound Customer Service Operations and Support Query Automation streamlines the handling of customer inquiries by leveraging AI and automated systems. It ensures faster response times, accurate resolutions, and improved customer satisfaction. Automation minimizes manual tasks, enabling teams to focus on complex queries and strategic priorities. This approach enhances efficiency, reduces operational costs, and builds long-term customer loyalty.
Customer Service AI agent assisting to the customer on their query
Persistency & Recovery AI agent for policy reminders
Persistency
Personalized Voice AI Agents for sending timely payment reminders over phone calls, equipped with high degree of social context and negotiation skills. Digital Collections/recoveries – Reminders, nudges, policy renewals and strategic negotiations across the debt collection lifecycle. Cut down upto 80% of your existing center cost. Persistent Voice Gen AI agents can asist in:
- Low value transactional sales
- High volume reminder calling for subscription renewals
- Debt collection reminders
- Peristency behavioural model
- Inurance policy renewals
- Voice nudges for reactivation
Business Process Management
Operational Efficiency
QuarkAssist AI - A communication AI agent for streamlining advisor performance on customer voice channels
- Real Time Agent Assist AI & Speech Analytics.
- Consumption friendly real time & post facto VOC insights - sentiment analytics & 100% QMS
- Live suggestions, SOS nudges and LLM powered guidance.
- Post call transcript & advanced intelligence
- Real Time Speech to Speech translation over audio stream or live chat desk
- Advisor writing assistant- Helps advisors write AI proof read professional responses based on customer sentiment, mood and trends
- Enterprise search - Query complex knowledge corpuses with a prompt
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Ecommerce
Grievance redressal and Product recommendation
Step by step grievance redressal and product recommendation AI agent for consumer electronics aiding upto 70% faster pre and post purchase journeys
- Step by step device deubugging
- Frequently asked questions
- Order status tracking
- Product return intiation
- Refund status
- Personalized product recommendation
Grievance redressal and Product recommendation AI agent
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Use Cases – Customer Experience
BusinessGPT: Enterprise Knowledge Interface framework ChatGPT like interface built leveraging scalable Hybrid Gen AI and context aware systems Private LLMs and Product knowledge bases for supercharging self-service journeys on Web/app integrated chat interfaces. Upto 80% more cost effective and 10x faster than traditional service channels
Calibrated, smart and intelligent Agentic interfaces and Autonomous agents built leveraging custom tuned vertical SLMs/LLMs & advanced, agile and low latency advanced RAG architectures. BusinessGPT can recommend products & services, book appointments and guide customers through integrated Enterprise knowledge across native app journeys
An Introduction to AI Guruji
AI Guruji is an intelligent chatbot designed to provide accurate and personalized solutions for all your puja and spiritual queries. Powered by advanced AI, AI Guruji understands your concerns and offers guidance on rituals, mantras, and auspicious timings, ensuring a seamless spiritual experience. Whether you need advice on performing specific pujas, organizing ceremonies, or understanding their significance, AI Guruji is your trusted digital guide to spirituality.